General Questions
How can I contact customer care?
We're here for you! Just click here to contact us.
You’re most likely to hear back from one of us during regular business hours, which are Monday through Friday from 8am to 5pm ET, but rest assured we'll be in touch as soon as possible.
Do you offer a referral program?
We don’t offer a referral program at this time, but we’ll be sure to let you know if that changes.
How can I find out if a product is induction compatible?
We typically list this information in the product description (that’s the text towards the top of the page) and in the “Details” section (a little further down). If you can’t find the information you’re looking for, feel free to email us —we’re happy to help.
How can I find out how much a product weighs?
You can see how heavy or light a product is by viewing the “Details” section. If you can’t find the information you’re looking for, feel free to email us —we’re happy to help.
Do you provide gift receipts?
At the moment, we're not able to provide gift receipts.
Can I buy wholesale?
While we're not traditional wholesalers, we do offer trade & bulk discounts to qualified accounts. If you'd like to set up a trade & bulk account, we'd be happy to help to you—just write corporatesales@artandcook.com.
Please note: Bulk and business-to-business orders are final sale unless otherwise agreed upon at the time of purchase; some products are excluded from all discounts and promo codes, and you'll see that noted on their individual product pages.
I run my own blog and love Art and Cook—what's the best way for me to feature your products?
Please contact us at socialmedia@artandcook.com.
Do you have a brick and mortar store?
At this time, our store is online.
How do I change my email subscription settings?
Please email us at support@artandcook.com and tell us you wish to subscribe or unsubscribe.
Looking for other ways to stay connected with Art and Cook? Follow @artandcook on Facebook, Instagram and TikTok to see our latest recipes and newest finds, ask questions, and more.
If you have any trouble, just email to contact us. We’ll be glad to help.